General

1. What is SelfSync?
SelfSync is a comprehensive platform dedicated to fostering harmony between body and mind. We provide resources on mental health, meditation, self-improvement, wellness, and a selection of scientifically proven supplements and wellness products.

2. Who is SelfSync for?
SelfSync caters to all individuals seeking to improve their quality of life, from beginners on their wellness journey to experienced practitioners.

3. Who founded SelfSync and why?
Our founder is a health enthusiast who traveled the world to gather knowledge from medical practitioners and shamans. After implementing various methods to improve their own health, they created SelfSync to share this wealth of knowledge and provide practical tools to enhance others' health and wellness.

Products

4. What type of products does SelfSync sell?
SelfSync offers a range of wellness products and supplements, including cognitive-enhancing nootropics, essential vitamins and minerals, unique honeys, specialty coffees, and medicinal mushrooms, designed to support your personalized health goals.

5. Are your products scientifically proven?
Yes, all our products are carefully selected based on scientific research to ensure potential benefits to mental and physical health.

Shipping

6. How quickly are orders processed?
All orders are processed within 2-5 business days. We do not ship or deliver on weekends or holidays.

7. Do you ship internationally?
Yes, we ship to numerous countries including the USA, Canada, Mexico, and several countries in Europe and Asia. Please check our Shipping Policy for the full list.

8. What are your shipping rates and delivery estimates?
Shipping charges for your order are calculated and displayed at checkout based on weight. Delivery times vary depending on the destination. Please refer to our Shipping Policy for detailed delivery estimates.

9. Do you offer free shipping?
Yes, we offer free shipping for orders over $100.

10. How can I track my order?
A tracking number will be provided once your order has shipped.

11. Who is responsible for customs, duties & taxes?
Customers are responsible for any customs and taxes applied to their order. All fees imposed during or after shipping are the responsibility of the customer.

12. What if my order arrives damaged?
SelfSync is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns

13. What is your return policy?
We accept returns within 30 days of receiving the product if the product is damaged or broken. Please refer to our Returns & Refunds Policy for more detailed information.

Contact

14. How can I get in touch if I have questions or concerns?
Please contact us at universe@selfsync.net for any inquiries, feedback, or suggestions. We're here to support and guide you on your wellness journey.