Selfsync Shipping Policy

Welcome to Selfsync, your reliable source for supplements. We understand the importance of receiving your purchased products in the finest condition and at the earliest. Therefore, we use some of the top courier services in the world to deliver your goods swiftly and safely. Here are our policies:

Processing Time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.

Shipping Destinations

We ship to the following countries:

USA, Canada, Mexico, Andorra, Australia, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Indonesia, Italy, Liechtenstein, Luxembourg, Macau, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Philippines, Portugal, South Korea, Sweden, Thailand, United Kingdom, Vietnam

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on weight. Below are our standard delivery times:

• US Domestic - Regular: 1-4 business days with USPS
• US Domestic - Express: 1-3 business days with FedEx
• International - Zone 1: (Canada, Mexico): 2-5 business days with FedEx
• International - Zone 2: (Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, United Kingdom**, Andorra, Denmark, Finland, Greece, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden): 2-5 business days with FedEx
• International Zone - 3: (Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Thailand, Vietnam, South Korea): 2-5 business days with FedEx

Please note that express shipping is only available for orders shipped within the USA.

Free Shipping

We offer free shipping for orders over $100.

Tracking

A tracking number will be provided once your order has shipped.

Customs, Duties & Taxes

Customers are responsible for any customs and taxes applied to their order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Selfsync is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

We accept returns within 30 days of receiving the product if the product is damaged or broken. For more detailed information, please see our Returns & Refunds Policy.

We value your trust in us and strive to make your shipping experience satisfactory. If there are any queries regarding the Shipping Policy, you can reach us at universe@selfsync.net